Author Archives: Alex Chow

Different Flavors of Warehouse Management in Dynamics 365 Business Central

Overview Dynamics 365 Business Central (formerly known as Dynamics NAV) is a comprehensive ERP system. As such, it has many features that caters the different needs of businesses, for example, manufacturing, service managment, CRM, distribution, etc. Each one of these functional areas can be configured a number of ways depending on the needs of theRead more

Why you should build a healthy relationship with your data

Overview Having worked with Dynamics 365 Business Central (Dynamics NAV) for years, one of the biggest concerns I have when working with clients is receiving a really big Excel file with a message saying “my numbers don’t match! Please match it up for me!” While I always love a good challenge on solving complex problems,Read more

Importance of Testing

Overview So, you’ve decided to switch to Microsoft Dynamics 365 Business Central and finished the hard work of development, migration, and training. Now you’re ready to go live, right?  But, I’ll bet there’s one thing you’ve unknowingly neglected. That’s testing the new software. After the implementer tells you that they’re done with the development andRead more

How to Avoid a Mutually Assured Destruction While Implementing a New ERP System

Overview While working with companies on ERP implementation (in our case, Microsoft Dynamics 365 Business Central), what I tend to notice more often than not is that companies know what they want to get out of ERPs, but not how to do it. The result is that managers create their own chaos that makes peopleRead more

Ways You Are Sabotaging Your ERP Implementation. Going Parallel.

Overview A continuation of an article published last time. This is another one of the biggest causes of the owners/management causing the demise of their own ERP projects. Going Parallel Most proponents will state that going parallel is the safest way to ensure that if the new system doesn’t work, you can safely go backRead more

Ways You Are Sabotaging Your ERP Implementation. Setting Unrealistic Live Dates

Setting Unrealistic Live Dates Overview Typically in an implementation, there will be a lot of moving parts. A lot of things has to go right for a successful implementation. If any of the key tasks don’t go right, no matter how small the task is, will cause havoc or delays for a company trying toRead more

Why the Idle Client Timeout Won’t Work

Overview Just a friendly reminder (or reminder for myself) that in order to get the Idle Client Time to work properly. Make sure you change the Keep Alive Interval to something greater than Idle Client Timeout. If you set the Idle Client Timeout to something LESS THAN Keep Alive Interval, the client will not disconnectRead more

Using Gmail Account with SMTP Setup with Dynamics Business Central / Dynamics NAV

Overview Not all customers uses Office 365 as their e-mail. The other popular option companies use is G Suite from Google. When you’re trying to setup the SMTP Mail using Gmail accounts in G Suite, you may encounter this error: The mail system returned the following error: “Failure sending mail. Unable to read data fromRead more

Changing Protection Level to Boost Performance

Overview Just a quick note about boosting the client performance for full Windows or RTC clients for customers using Dynamics 365 Business Central (aka Dynamics NAV). This was brought to us by one of our customers that is looking for ways to reduce the lag for their users using the full Windows client. One ofRead more