How to Avoid a Mutually Assured Destruction While Implementing a New ERP System

Overview While working with companies on ERP implementation (in our case, Microsoft Dynamics 365 Business Central), what I tend to notice more often than not is that companies know what they want to get out of ERPs, but not how to do it. The result is that managers create their own chaos that makes peopleRead more

Ways You Are Sabotaging Your ERP Implementation. Going Parallel.

Overview A continuation of an article published last time. This is another one of the biggest causes of the owners/management causing the demise of their own ERP projects. Going Parallel Most proponents will state that going parallel is the safest way to ensure that if the new system doesn’t work, you can safely go backRead more

Ways You Are Sabotaging Your ERP Implementation. Setting Unrealistic Live Dates

Setting Unrealistic Live Dates Overview Typically in an implementation, there will be a lot of moving parts. A lot of things has to go right for a successful implementation. If any of the key tasks don’t go right, no matter how small the task is, will cause havoc or delays for a company trying toRead more

Why the Idle Client Timeout Won’t Work

Overview Just a friendly reminder (or reminder for myself) that in order to get the Idle Client Time to work properly. Make sure you change the Keep Alive Interval to something greater than Idle Client Timeout. If you set the Idle Client Timeout to something LESS THAN Keep Alive Interval, the client will not disconnectRead more

Using Gmail Account with SMTP Setup with Dynamics Business Central / Dynamics NAV

Overview Not all customers uses Office 365 as their e-mail. The other popular option companies use is G Suite from Google. When you’re trying to setup the SMTP Mail using Gmail accounts in G Suite, you may encounter this error: The mail system returned the following error: “Failure sending mail. Unable to read data fromRead more

Changing Protection Level to Boost Performance

Overview Just a quick note about boosting the client performance for full Windows or RTC clients for customers using Dynamics 365 Business Central (aka Dynamics NAV). This was brought to us by one of our customers that is looking for ways to reduce the lag for their users using the full Windows client. One ofRead more

Addressing Inefficient Business Processes

Overview Addressing inefficiencies in any company is a crap shoot. Often times, the management of a company will have a discussion with us to discuss their challenges. The conversation in these meeting usually leads to how can they address their “mess”. For example, their inventory quantities are always wrong. It’s not like the managers haveRead more

Why You Should Set Automatic Cost Adjustment to Never in Dynamics 365 Business Central

Overview This was one of the topics that came up frequently while working with users at the last NAV/BC User Group Summit at Phoenix. Many people have different opinion to setup their inventory so costing is done properly. Naturally, knowing a few things on how Dynamics 365 Business Central (aka Dynamics NAV) inventory and howRead more

Dirty Trick to Keep Your Customers Hostage

Overview Through whatever reasons, the customers will want to work with one partner over another. It may be the lack of knowledge, lack of support, slow response, or whatever. The customer can freely choose who they want to work with in regards to Dynamics 365 Business Central (aka Dynamics NAV). Of course for the MicrosoftRead more